Shipping policy

Shipping Policy

Processing Time:
All orders are processed within 0-2 business days. Orders are not shipped or delivered on weekends or holidays.

Shipping Rates & Delivery Estimates:
Shipping rates are calculated at checkout and free shipping is available for all destinations worldwide.

Delivery times:
- All destinations worldwide: 8-25 business days

All shipments are sent via international courier services with tracking.

Shipment Confirmation & Order Tracking:
You will receive a shipment confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24-48 hours.

Customs, Duties and Taxes:
SoftlyStyle is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

Damages:
SoftlyStyle is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim. Please save all packaging materials and damaged goods before filing a claim.

International Shipping:
We ship worldwide from our fulfillment centers. Products are shipped directly via international courier services.

Contact Us:
If you have any questions about our shipping policy, please contact us at info@softlystyles.com or +40769719361